Support

No. Fiabelle never asks for an email, phone number, or real name, and there is no Fiabelle account, so there is nothing to sign up for. You open the app and start. An optional Premium purchase uses your App Store account through Apple.

Start free with one parent and one child, one profile per role. Cash and bank wallets, the family bank, plain IOUs, photos, the sticker book, and ledger export/import stay free. A parent can simply act as the family bank or track their own money too.

One lifetime Premium purchase adds extra members, stock and crypto wallets, base-currency changes, Payday envelopes, Bank Day, IOUs with interest, and the monthly story. No ads, no subscription, and no charge per person. The app shows the current localized App Store price before purchase. You confirm each Payday and Bank Day; Fiabelle never moves your family's money.

Existing and imported records remain readable, editable, and exportable even above free limits. Premium gates apply to new creation or changes, not to your saved data.

Sticker cards are part of Premium. A parent makes stickers from a library of 30 characters and chooses how many fill a card and what a full card becomes: pocket money you hand over, or a bigger sticker. Give one for a kind act, a brave try or a job well done. Fiabelle writes the pocket money down after a grown-up hands it over. It never moves money. The sticker book and money moments stay free, and stickers already collected stay readable.

In the Parents tab. It holds a card for each child, where you give stickers and swap a full card, then Sticker settings, Pocket money days and Bank Day for the whole family, and Family members and the Parent PIN.

Set a Parent PIN, then turn on Ask for the parent PIN in Sticker settings. The lock starts off. With it on, making or changing stickers, giving or taking one back, and swapping a card for pocket money ask for the PIN first. The sticker diary shows every sticker given.

Open Premium from Settings and choose Restore purchase to ask Apple to restore your prior lifetime unlock using the App Store account that owns it. For an Apple offer code you received, choose Redeem a code and follow Apple's sheet. Fiabelle has no separate coupon account or content-submission form.

Apple StoreKit verifies ownership on the device. A ledger export cannot transfer or restore Premium. A cancelled or pending purchase does not unlock it. If the price or purchase state is unavailable, keep using your free ledger and try again with a connection. Fiabelle does not ask you to email a receipt or payment details.

Your everyday ledger and saved records stay available offline. Premium can use ownership already verified in StoreKit's local history. A new purchase, restoration, and price refreshes may need a connection; an unknown purchase state does not unlock Premium. Failed market requests use last-known prices when available.

In Settings, Export writes your ledger records to one file. Send it to the new phone however you like (AirDrop, Files or a message) and use Import there. Since nothing of yours is kept on a server, that file is the handover. Keep a copy somewhere safe: if a phone is lost and you have neither an export nor a device backup, the ledger goes with it. There is no ledger recovery code we could look up for you. Export files do not include photos or Premium ownership. Restore Premium separately through Apple.

No. Fiabelle links no bank, card, or exchange and moves no family funds. Your family records entries and confirms each Payday or Bank Day. Buying Premium is a separate App Store transaction handled by Apple.

Fiabelle collects no family content or account data. Everything you type in (nicknames, avatars, balances, transactions, loans and stickers) stays on your own phone and is never sent to us. There is no Fiabelle server holding a copy. Price providers still receive ordinary connection metadata when the app asks for market data. Apple separately handles Premium checkout, restoration, and offer-code redemption through StoreKit. Fiabelle does not upload receipts to a developer server. See the privacy policy for details.

Not automatically. Fiabelle keeps the whole family ledger on one phone, which is what lets it work with no account and no server. You can hand a copy to another phone with Export and Import, but the two then keep their own ledgers rather than syncing.

Straight from public providers: Binance for crypto and Frankfurter, which publishes European Central Bank rates, for currencies. The app asks for one fixed list of codes and tickers, identical on every phone and not based on what your family owns. The payload contains no family content or Fiabelle-generated identifier. Like any direct Internet request, providers receive connection metadata such as your IP address and request headers and handle it under their own policies. If a provider is unavailable, Fiabelle uses last-known prices stored on your phone and marks them as stale; there is no crypto fallback request. Stock prices are entered manually. The app can open a lookup page in your browser, but it never requests a stock price itself.

iPhone and iPad, in portrait and full screen. Split View and Slide Over are not supported. Android, Mac, and Apple Vision Pro are not supported.

In Settings, Delete family erases every member, wallet, entry, sticker and photo from the device. The family ledger was never sent to Fiabelle, so there is no Fiabelle server copy to request and no form to fill in. Deleting the app removes the same data. You can also remove individual members or entries at any time.

Exported files, another phone's copy, and earlier device or iCloud backups remain where you put them. Deleting the family does not revoke your lifetime Premium purchase or erase Apple's purchase records.